How AI is Revolutionizing Healthcare – A Conversation with Dr. Zaman Shah

I don’t think anyone would argue that healthcare is an industry in need of transformation, and Dr. Zaman Shah is one of the pioneers on a mission to make that happen. 

And Medway is not just about making healthcare more efficient—it’s about restoring the human connection in medicine. With AI handling the busywork, doctors can get back to what matters most: their patients.

As a practicing physician with years of frontline experience, he saw firsthand the inefficiencies plaguing the system. So he decided to do something  about it, and founded Medway, an AI-driven company designed to streamline healthcare operations, reduce physician burnout, and improve patient care.

With over $4.5 trillion spent on healthcare annually, the U.S. still struggles with massive inefficiencies that leave many patients feeling unheard and physicians completely overwhelmed. Dr. Shah believes AI can be the bridge between cutting-edge technology and compassionate, effective care.

Key Challenges in Healthcare & How Medway Can Solve Them

  • Administrative Overload for Physicians: Doctors spend more time on documentation than patient interaction. Medway’s AI scribe listens in on patient encounters and auto-generates notes, freeing doctors to focus on care.

  • Lack of Timely Patient Data: Physicians often make critical decisions without full medical histories. Medway’s solutions are designed to allow instant access to a patient’s records across different systems.

  • Misdiagnoses and Treatment Delays: With 12 million misdiagnosed patients annually, Medway’s AI aims to provide real-time insights, prompting doctors with important screening reminders and alerts.

  • Healthcare Compliance: Quality reporting can be confusing and time-consuming. Medway automates these processes, ensuring accurate reporting with minimal effort.

  • Patient Engagement and Data Security: Patients maintain control of their data, giving explicit consent for AI-assisted interactions while benefiting from better doctor engagement.

The Road Ahead

Medway is in its early stages but has received strong validation from healthcare providers. As the company expands, it is focusing on partnerships with electronic health record (EHR) systems and hospital networks to bring its AI-driven solutions to more physicians. Dr. Shah emphasizes that AI should be seen as an enabler—not a replacement—for doctors, allowing them to provide higher-quality, human-centered care.

For aspiring entrepreneurs in healthcare technology, Dr. Shah offers this advice:

  • Overcome self-doubt and take the first step.

  • Seek out mentors, resources, and funding opportunities.

  • Remember that AI’s potential in healthcare is massive, and the right approach can lead to real and necessary change.

Dr. Shah’s journey is just beginning, but his vision for a smarter, more compassionate healthcare system is one worth watching.


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